The Virtual Operations module of V-Office360, the enterprise resource planning software covers various submodules like- Projects, Project Roadmap, Task, Task Booking, Assets, Purchase, Front Office, Ticketing & Support.
Project roadmap module provides you advanced reporting for V-Office360 Projects, inside admin area. It generates usable reports for every project, straight at your dashboard and allows you to filter projects, based on advanced reporting (Milestones, Tasks etc.). It works fine with every custom Project status as well.
Project module helps to manage and invoice projects with the powerful project management feature. It allows to track time spent on tasks and bill customers, assign multiple staff members on task and track timer per assigned staff.
User can create project milestones and organize your tasks for outstanding project workflow. They can copy tasks in no time with all task data including assignees, followers, checklist items & attachments.
Tasks module is useful for assigning tasks to multiple staff, add followers, attach files. Allow staff to comment on tasks and upload files. The various sub modules it offers are-
This module provides the ability of managing company’s assets inside V-Office360 dashboard. The user will be able to separate your assets based on groups/locations/units and assign them to staff members.
The various submodules under it are- Assets, allocation, Revoke, Depreciation, Setting.
Purchase Module is a tool for managing your day-to-day purchases. It is packed with all necessary features that are needed by any business, which has to buy raw material for manufacturing or finished good purchases for trading. Purchase Management can enter supplier bills, reconcile with purchase orders or goods receipts, bill charges could be allocated for computation of landed cost of items.
The various sub modules covered under it are- Items, Vendor, Vendor-Items, Purchase request, Quotation, Purchase order, Contracts, Invoices, Reports and Settings.
Front Office Module covers sub modules to contain data related to Enquiry, Visitor Book, Phone call log, Postal dispatch, Postal Receive, Complain and Setup.
What are the freshworks alternatives for Ticketing & support? V-Office360 Ticketing &support module is a powerful support system this helps you track and resolve issues quickly with ability to auto open ticket from email, insert knowledge base link, add predefined replies etc.
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